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Our Team

Steve Platman


Steve founded ITS with his father Mel, and oversees all of the company’s operations. He has over 23 years of experience selling, managing and implementing enterprise software solutions. Steve started his career as a founder of International Trade systems in 1989. To expand his breadth of experience, Steve joined ABC Technologies in 1995, heading up both Sales Engineering and Product Management in his tenure. In this position, he worked with many world class organizations including Coca Cola, the US Army XVIII Airborne, Bell Canada and Nestle. As an integral member of the management team, Steve helped ABC Technologies quickly grow to the largest provider of Activity Based Cost Management Solutions. In 1999, Steve joined WebTrends Corporation, a leading provider of web analytic software, as the head of their Professional Services organization. Steve’s team was responsible for implementation services and training of customers such as Zaaz, Kimberly-Clark, Kelly Blue Book and T-Mobile. Under Steve’s leadership, the team grew from $400K to $16M in revenue. Steve holds a Bachelor Degree from California State University Northridge. He has been a guest lecturer at the Harvard School of Business and has been a frequent speaker at industry events.

Steve is married with an Army Officer Son, and Earth Saving Daughter; Steve has completed a full Ironman competition, and enjoys Triathlons, Swimming, Scuba Diving, and generally being active.

Chris Mergenthaler

Director of Products / Industry Advocate

Chris has been in the logistics business for 25 years. For the last twelve years, he has focused on developing unique Software-as-a-Service applications that allow firms, large and small, to better manage their data. From PO management to Tracking and Tracing, Chris has been driven to provide cost effective solutions that can service small companies and scale to provide the largest firms with meaningful data management in easy to use applications.

Chris first began his career in the International Trade industry in St. Croix, USVI, where he managed a ship chandlery and imported everything from food products to engine parts. Later, moving to Miami, FL, he managed a regional broker/forwarder and opened a CFS focused on consolidating freight to and from Latin America. While in Miami, Chris received his MBA from Florida International University. In 1996, Chris moved to Portland, Or, and worked for Geo. S. Bush & Co., Inc. He became president in 2000. In 2006, Chris left to start VelaTrack, Inc., the first SaaS of its kind, gathering and optimizing international shipment tracking data for its customers. Chris received his BA in International Relations from the University of Colorado, Boulder, in 1987. He lives in Bend with his two teenage children. Chris, along with his family, enjoys sailing, windsurfing and skiing.

Al Koh


Al is the ‘heart and soul’ of ITS software development team. He graduated from California State University Los Angeles with a degree in Computer Science; Al also minored in Mathematic in 1990. Al has over 20 years of experience in software development. He was the team leader in converting ITS, from a mainframe software system to the very first Microsoft Windows system for Freight Management in 1990, at this time, Al became an expert with  Microsoft programming languages Visual C++ and SQL database. Today, Al has led the effort to upgrade ITS to the Web becoming an Expert in C## and  Silverlight.  Al is passionate about his work, has been with ITS for more than 20 years and will do ‘whatever it takes to get the job done’.

Al Koh is married with 2 kids, a 12 years old girl and a 14 years old boy. In his spare time Al Koh is a badminton champion and can be viewed winning tournaments at

Al also likes swimming, singing karaoke, and ballroom dancing.

Deena Platman


Deena oversees user support, training and corporate communications for ITS. She began her career at ITS in 1989, working alongside Steve during the inception of the company. With the completion of a Master’s degree in Urban and Regional Planning in 1996, Deena embarked on a two-decades long career as a transportation planner, specializing in freight mobility and transportation technology. She managed freight mobility programs for both the City of Portland Oregon and Metro, Portland’s regional government agency. She led the creation of the both strategic freight plans for the City and the region of Portland, a first for each agency. Deena managed Metro’s Regional Mobility program, responsible for advancing transportation technology initiatives in the Portland region. Prior to returning to ITS, Deena served as a Principal with DKS Associates, a transportation planning and engineering firm. In this role, she led the Freight Planning and Transportation System Management and Operations Planning business lines, managed an 11-person team, and conducted numerous planning studies to enhance freight mobility and transportation technology. Deena has a deep knowledge of the freight transportation system and an understanding of the issues facing surface transportation. She currently chairs the Oregon Freight Advisory Committee; and previously served on the Transportation Research Board (TRB) Regional Transportation System Management & Operations Committee, TRB Freight Subcommittee, and TRB RTSMO Planning Subcommittee. Deena holds a MURP from Portland State University and a BA in Political Science from UCLA.

Deena has two adult children and two furry ones. For fun, she races on a dragon boat team, paddles kayaks, runs, cycles, hikes, and snowshoes. And she loves to read.

Patty Fale


Patty manages customer specific projects for ITS. She has an extensive background in information technology. At Andersen Consulting Patty worked with Fortune 500 companies such as Boeing, Microsoft, and Sun Microsystems to develop and implement large scale systems. As a Program Manager for Freightliner, she managed cross functional IT projects for new truck plants and new product acquisitions. She also managed a professional services team for WebTrends, a Portland based web analytics company, providing consulting and training services to enterprise software customers.

Patty holds a degree in Aerospace Engineering from the University of Southern California.
Patty has two daughters and a Border Collie. For fun she swims, hikes, and plays Frisbee.

Alan Bernstein


Alan Graduated from the University of Tennessee, Knoxville in 1995 with a bachelor of Business degree after the end of his enlistment in the United States Army. Alan has been with ITS since 1997, in the primary role of supporting and training our customers. Throughout his years with ITS,  Alan has been through many software rollouts, including the  transition from a strictly software company to Software as a Service, the ACE development from Customs and Border protection, and all general releases of our software.  Alan is part of the ACE development team with Customs, and attends the annual Wesccon conference to further our industry knowledge. Alan’s greatest passion is helping clients and giving them knowledge to be successful with the system.

Alan resides in Santa Monica, CA and is married with 3 children, during his off time, he enjoys, walking, reading, photography, and travel.

Michael Tan


Michael Tan is a world class developer. He has his degree in Computer Information Systems from California State University Long Beach Michael has a deep understanding of C, C++, MFC, C#, WHS, Silverlight and data integration. Mike is an expert in ABI, ACE, and AMS, his expertise has been a great asset to our client’s projects. In addition, Michael communicates fluently in English, Mandarin, Cantonese and Minnan.

In his spare time, Michael loves to sit down and read a good book, relax, enjoy the cinema, and catch some fresh air with a good hike.

Krisna Sin

Business Development Manager

Krisna Sin graduated from Portland State University in 2018 with a business degree focusing on Supply Chain and Logistics Management. Previously, Krisna worked as a wireless communications consultant for small-to-medium businesses in the local area. Krisna and his wife welcomed their first child to the world in January 2018. He also has two cats and a dog. In his free time, Krisna likes to hit the gym, watch his Portland Trail Blazers and San Francisco 49ers play on TV, ride his bike, and play video games. Krisna is passionate about connecting people with solutions to make their job easier and after joining ITS in May of 2018, he’s looking to build upon that passion in a different field.

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